[PAID] Server crashes with no errors, only Connection reset Error [/PAID]

Discussion in 'Bukkit Help' started by Jumla, Feb 1, 2012.

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    Offering 5 dollars for a working fix :cool:

    Hey, I own a pretty medium sized server (usually 30-60 online) and recently we've been having crashes every 30 minutes or so. I could fix this easily, but we have no idea what plugin is causing this, since there is no errors. I'd love some help.

    Server log:

    01.02 16:31:02 [Server] INFO Read timed out
    01.02 16:30:55 [Server] INFO Read timed out
    01.02 16:30:00 [Server] INFO Read timed out
    01.02 16:29:27 [Server] INFO Read timed out
    01.02 16:29:13 [Server] INFO Read timed out
    01.02 16:29:04 [Server] INFO Connection reset
    01.02 16:28:29 [Server] INFO Connection reset
    01.02 16:27:40 [Server] INFO Connection reset


    Thank you!

    Our Website (if you want to talk one on one):


    The players are honestly going to kill me, I may be able to offer a cash reward to solve this.

    EDIT by Moderator: merged posts, please use the edit button instead of double posting.
    Last edited by a moderator: May 23, 2016
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    Looks like something with your network. Are you running from a server or your computer?

    Also does the game crash or the console
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    http://daddycheese.com hosts us, I can contact support, but I feel like its a plugin issue.

    We use multicraft control panel, and when it crashes, the CPU usage drops to 0, but it still claims that 65 players are online
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    Alright, to make sure it's a problem with plugins, disable all the plugins (move them somewhere) and add a whitelisting plugin with custom message, saying your server is undergowing heavy updates. Your players won't complain cause they can't get in :p
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    We have forums >.>
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    Ouch, shut those down too!

    Lol but seriously, it's easy to check if it's plugin related :p
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    Ah the good ol' RTO. Used to have this very same issue on my server, even with no plugins it would pop up. Eventually after the big MC update I started a new world and everything and it went away. I don't think anyone really knows for sure what causes it... There are dozens of threads about this issue and pretty much everything gets blamed, plugins, bukkit, network, the world files etc.

    But MetalMadness is giving the correct advice, disable all plugins, or if you can't, strip all the ones you don't need and go from there.

    The thing I did when I had this error was to set up the Remote Toolkit wrapper. It will detect the crash and force a server restart when it happens. However since you are running a VPS I do not know if that is even possible for you. It sure saved my hide back then though.

    Edit: I'd start by leaving the more demanding plugins out, such a LogBlock and NoCheat.
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    Is it a VPS or shared?

    If it's a VPS, install htop and monitor your CPU usage before/during these issues, and use dd to test the disk to see if IO is a problem.
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    Donald Scott

    Same issue, I have tried EVERYTHING. Switching plugin versions, switching off all plugins, switching bukkit versions....
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    Have you tried with no plugins?
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    Donald Scott

    Yes, I have tried it with NO PLUGINS. Th eonly observation I made was the cpu usage on my server is spiking when it crashes, however its on a XEON E3-1270.
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    Can you possibly post logs? Have your players reported doing anything specific before it does this?
  13. Offline

    Donald Scott

    2012-02-05 21:14:55 [INFO] Connection reset
    2012-02-05 21:15:09 [INFO] Connection reset
    2012-02-05 21:15:14 [INFO] Connection reset
    2012-02-05 21:15:19 [INFO] Read timed out
    2012-02-05 21:15:25 [INFO] Read timed out
    2012-02-05 21:16:14 [INFO] Read timed out
    2012-02-05 21:16:16 [INFO] Connection reset
    2012-02-05 21:16:26 [INFO] Read timed out
    It happens randomly, not after someone specific logs in or anything. I am a IT guy and this is mind-blowing.
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    It's een described to me as when Java "spaces out" and closes sockets...No clue, honestly
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    Happens to me sometimes when we're being DDoS'd, but rarely. Sometimes it does it when our MySQL server is unresponsive or slow.
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    It's possible that your network usage is too high?
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    Could be, we have 6 MySQL databases running 24/7 :p
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    Possibly ;) Check your usage next time it happens
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    Same issue, 12 hours trying to find out whats causing this and no solution yet.
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    012-02-06 10:05:51 [INFO] Connection reset
    2012-02-06 10:06:23 [INFO] Connection reset
    2012-02-06 10:06:24 [INFO] Read timed out
    2012-02-06 10:06:30 [INFO] Connection reset
    2012-02-06 10:08:20 [INFO] Read timed out
    2012-02-06 10:09:37 [INFO] Read timed out

    Happens every 30-120 minutes randomally. When disabling all plugins expect Residence, AuthDB, Permissions, Essentials the same shit is coming up. Though its coz of Permissions, updated it (res was updated anyway) but still the same. Happens no matter how many people plays on - it can be 3, or 30 of them.

    When happens - others freeze in game, and me can destroy EVERYTHING, but all blocks come to their place after few secs. Server after this not stops, it just hangs - can not stop it, must stop the whole process manually (and back in time guaranteed).
  21. Had same issue but found solution and fixed it. No problems for 4 days so far.
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    What solution you Sherlock?

    Solved - reinstall WHOLE server including especially bukkit. Just do it.

    EDIT by Moderator: merged posts, please use the edit button instead of double posting.
    Last edited by a moderator: May 23, 2016
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    What do you mean reinstalling the whole server?

    Do you started a new fresh map?
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    DELETE ALL from FTP (backup plugins ofc) and install bukkit like you did for the very first time - from 0 to hero :D One of my plugs just dond did good with Bukkit and was pigning server like DDoS attack. After reinstaling it works! OMG LOL easiest the best as always :D
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    Do you started a fresh map? or you are still running your main map as before?
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    Doesnt matter, map have nothing to say with my case.

    PS might be wrong, its just me.
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    Called it ;)
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    Don Redhorse

    hmmm.. anybody looking at the server console when this happens?

    I had something similar last week.... and a message:


    in console, but nothing in the log, after that the server was down... and got restarted again automatically by my script, but after some time (perhaps 30 minutes) it went down again.
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    Donald Scott

    Found the issue, corrupt user files... See my new post.

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    Try deleting (diabling) Endergame (this map with dragon), sometimes player falling in void causes this in my server.
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