[PAID] Server crashes with no errors, only Connection reset Error [/PAID]

Discussion in 'Bukkit Help' started by Jumla, Feb 1, 2012.

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  1. Offline

    Jumla

    Offering 5 dollars for a working fix :cool:

    Hey, I own a pretty medium sized server (usually 30-60 online) and recently we've been having crashes every 30 minutes or so. I could fix this easily, but we have no idea what plugin is causing this, since there is no errors. I'd love some help.

    Server log:

    Code:
    01.02 16:31:02 [Server] INFO Read timed out
    01.02 16:30:55 [Server] INFO Read timed out
    01.02 16:30:00 [Server] INFO Read timed out
    01.02 16:29:27 [Server] INFO Read timed out
    01.02 16:29:13 [Server] INFO Read timed out
    01.02 16:29:04 [Server] INFO Connection reset
    01.02 16:28:29 [Server] INFO Connection reset
    01.02 16:27:40 [Server] INFO Connection reset
    Plugins:

    [​IMG]

    Thank you!

    Our Website (if you want to talk one on one):

    http://craftedmovie.com

    The players are honestly going to kill me, I may be able to offer a cash reward to solve this.

    EDIT by Moderator: merged posts, please use the edit button instead of double posting.
     
    Last edited by a moderator: May 23, 2016
  2. Offline

    MetalMadness

    Looks like something with your network. Are you running from a server or your computer?

    Also does the game crash or the console
     
  3. Offline

    Jumla

    http://daddycheese.com hosts us, I can contact support, but I feel like its a plugin issue.

    We use multicraft control panel, and when it crashes, the CPU usage drops to 0, but it still claims that 65 players are online
     
  4. Offline

    MetalMadness

    Alright, to make sure it's a problem with plugins, disable all the plugins (move them somewhere) and add a whitelisting plugin with custom message, saying your server is undergowing heavy updates. Your players won't complain cause they can't get in :p
     
  5. Offline

    Jumla

    We have forums >.>
     
  6. Offline

    MetalMadness

    Ouch, shut those down too!

    Lol but seriously, it's easy to check if it's plugin related :p
     
  7. Offline

    Vittek

    Ah the good ol' RTO. Used to have this very same issue on my server, even with no plugins it would pop up. Eventually after the big MC update I started a new world and everything and it went away. I don't think anyone really knows for sure what causes it... There are dozens of threads about this issue and pretty much everything gets blamed, plugins, bukkit, network, the world files etc.

    But MetalMadness is giving the correct advice, disable all plugins, or if you can't, strip all the ones you don't need and go from there.

    The thing I did when I had this error was to set up the Remote Toolkit wrapper. It will detect the crash and force a server restart when it happens. However since you are running a VPS I do not know if that is even possible for you. It sure saved my hide back then though.

    Edit: I'd start by leaving the more demanding plugins out, such a LogBlock and NoCheat.
     
  8. Offline

    JohnTheRipper

    Is it a VPS or shared?

    If it's a VPS, install htop and monitor your CPU usage before/during these issues, and use dd to test the disk to see if IO is a problem.
     
  9. Offline

    Donald Scott

    Same issue, I have tried EVERYTHING. Switching plugin versions, switching off all plugins, switching bukkit versions....
     
  10. Offline

    tips48

    Have you tried with no plugins?
     
  11. Offline

    Donald Scott

    Yes, I have tried it with NO PLUGINS. Th eonly observation I made was the cpu usage on my server is spiking when it crashes, however its on a XEON E3-1270.
     
  12. Offline

    tips48

    Can you possibly post logs? Have your players reported doing anything specific before it does this?
     
  13. Offline

    Donald Scott

    Code:
    2012-02-05 21:14:55 [INFO] Connection reset
    2012-02-05 21:15:09 [INFO] Connection reset
    2012-02-05 21:15:14 [INFO] Connection reset
    2012-02-05 21:15:19 [INFO] Read timed out
    2012-02-05 21:15:25 [INFO] Read timed out
    2012-02-05 21:16:14 [INFO] Read timed out
    2012-02-05 21:16:16 [INFO] Connection reset
    2012-02-05 21:16:26 [INFO] Read timed out
    It happens randomly, not after someone specific logs in or anything. I am a IT guy and this is mind-blowing.
     
  14. Offline

    tips48

    It's een described to me as when Java "spaces out" and closes sockets...No clue, honestly
     
  15. Offline

    Epics

    Happens to me sometimes when we're being DDoS'd, but rarely. Sometimes it does it when our MySQL server is unresponsive or slow.
     
  16. Offline

    tips48

    It's possible that your network usage is too high?
     
  17. Offline

    Epics

    Could be, we have 6 MySQL databases running 24/7 :p
     
  18. Offline

    tips48

    Possibly ;) Check your usage next time it happens
     
  19. Offline

    Godwar101

    Same issue, 12 hours trying to find out whats causing this and no solution yet.
     
  20. Offline

    UltraMC

    Code:
    012-02-06 10:05:51 [INFO] Connection reset
    2012-02-06 10:06:23 [INFO] Connection reset
    2012-02-06 10:06:24 [INFO] Read timed out
    2012-02-06 10:06:30 [INFO] Connection reset
    2012-02-06 10:08:20 [INFO] Read timed out
    2012-02-06 10:09:37 [INFO] Read timed out
    With:
    AuthDB
    AutoMessage
    BetterShop
    Essentials
    EssentialsSpawn
    FoundBoxx
    Herochat
    HeroicDeath
    iConomy
    Lift-7
    MagicCarpet
    mcMMO
    MinecraftViewer
    narrowtuxlib
    Permissions
    PermissionsEx
    PlugMan
    Residence
    Showcase
    SpoutEssentials
    SpoutPlugin
    SpoutWelcome
    VanishNoPacket
    Vault
    WeatherRestricions
    WorldEdit
    WorldGuard

    Happens every 30-120 minutes randomally. When disabling all plugins expect Residence, AuthDB, Permissions, Essentials the same shit is coming up. Though its coz of Permissions, updated it (res was updated anyway) but still the same. Happens no matter how many people plays on - it can be 3, or 30 of them.

    When happens - others freeze in game, and me can destroy EVERYTHING, but all blocks come to their place after few secs. Server after this not stops, it just hangs - can not stop it, must stop the whole process manually (and back in time guaranteed).
     
  21. Had same issue but found solution and fixed it. No problems for 4 days so far.
     
  22. Offline

    UltraMC

    What solution you Sherlock?

    Solved - reinstall WHOLE server including especially bukkit. Just do it.

    EDIT by Moderator: merged posts, please use the edit button instead of double posting.
     
    Last edited by a moderator: May 23, 2016
  23. Offline

    Godwar101

    What do you mean reinstalling the whole server?

    Do you started a new fresh map?
     
  24. Offline

    UltraMC

    DELETE ALL from FTP (backup plugins ofc) and install bukkit like you did for the very first time - from 0 to hero :D One of my plugs just dond did good with Bukkit and was pigning server like DDoS attack. After reinstaling it works! OMG LOL easiest the best as always :D
     
  25. Offline

    Godwar101

    Do you started a fresh map? or you are still running your main map as before?
     
  26. Offline

    UltraMC

    Doesnt matter, map have nothing to say with my case.

    PS might be wrong, its just me.
     
  27. Offline

    tips48

    Called it ;)
     
  28. Offline

    Don Redhorse

    hmmm.. anybody looking at the server console when this happens?

    I had something similar last week.... and a message:

    >killed

    in console, but nothing in the log, after that the server was down... and got restarted again automatically by my script, but after some time (perhaps 30 minutes) it went down again.
     
  29. Offline

    Donald Scott

    Found the issue, corrupt user files... See my new post.

    Nevermind
     
  30. Offline

    UltraMC

    Try deleting (diabling) Endergame (this map with dragon), sometimes player falling in void causes this in my server.
     
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