Webstats help?

My host has been trying to set up the webstats but.
This error has been showing up. http://pastebin.com/EtujxWbx
They're the webstats for SurvivalGames btw.

Please help!

 

Code:

Can't connect to MySQL server

Though I've never used SurvivalGames Webstats, from the error I believe Webstats requires access to the MySQL database, which your host will need to configure. Once a database is configured, it will need to be linked in the Webstats' config.

 

The SQL is linked. Yet the webpage does not load.
The sql server is reachable and it is set in the db_config file.
For some reason it's failing to connect even though you can connect with a remote client to the mysql server.
And all hosts are allowed.

 

Did you provide the MySQL password?

Code:

(using password: NO)

 

My host said that's a fault in the script. It's really weird. :I

 

Probably has to do with how their MySQL is configured on the server.