I have ranks setup in my groups folder, and some people have the rank, but some people don't? I've tried it on multiple accounts, some people have the prefix in front of their name, but others dont have the prefix.. The accounts that don't have the prefix aren't in the users.yml. So I'm not sure whats the problem. I cannot promote the players, so not sure what to do. bump. EDIT by Moderator: merged posts, please use the edit button instead of double posting.