Disconnect.genericReason Please Help!

Discussion in 'Bukkit Help' started by FateMC, Apr 9, 2013.

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    FateMC

    Hey guys!
    Recently this past week my server has been getting two errors.
    1.) Players get disconnected randomly; disconnect.genericReason
    2.) [Errno] Broken Pipe 32.

    The player disconnecting issue is probably my main focus currently as it disconnects all my players randomly, and crashes the server. Basically out of no where all my players just get disconnected, and the server comes back online 5 seconds later.

    09.04 16:54:47 [Multicraft] Medic_24_7 ran command Message of the Day
    09.04 16:54:47 [Connect] User Medic_24_7, IP 67.219.69.88
    09.04 16:54:47 [Disconnect] User KlauberD has disconnected, reason: disconnect.genericReason
    09.04 16:54:46 [Disconnect] User tritium786 has disconnected, reason: disconnect.genericReason
    09.04 16:54:46 [Disconnect] User Medic_24_7 has disconnected, reason: disconnect.genericReason
    09.04 16:54:44 [Server] INFO *Bangerang [Junkie] Seanjc1: TF IS GOING ON
    09.04 16:54:40 [Server] INFO The auction has been cancelled.
    09.04 16:54:37 [Server] INFO slash36: /f map

    As for the Broken Pipe, it hasn't been too much of an issue but I thought I'd mention it as it might assist the current disconnect.genericReason error. Basically this error just closes down the whole server, and it starts it back up about 5 seconds.

    On all of these errors there is absolutely no errors right before the messages that show the disconnecting, so I've been stressing about what is actually causing the errors. Here is the log a bit back before the disconnect.genericReason:

    Show Spoiler

    2013-04-09 16:52:21 [INFO] FactionChat REPO: Mr_Hippa: I'm to lazy to throw it into the chests
    2013-04-09 16:52:22 [INFO] peterred1999 issued server command: /spawn
    2013-04-09 16:52:22 [INFO] *Bangerang [Junkie] Seanjc1: alex? i used a anvil, it gave me enchanted sword, AND my old un-enchanted sword, as well as the book
    2013-04-09 16:52:23 [INFO] peterred1999 issued server command: /spawn
    2013-04-09 16:52:25 [INFO] peterred1999 issued server command: /spawn
    2013-04-09 16:52:30 [INFO] DarkAssassin604 issued server command: /warp blockshop
    2013-04-09 16:52:30 [INFO] FactionChat REPO: tritium786: do we need 5 double chests full of bows?
    2013-04-09 16:52:31 [INFO] [Buycraft] Package checker successfully executed.
    2013-04-09 16:52:33 [INFO] longdoggasbag lost connection: disconnect.quitting
    2013-04-09 16:52:35 [INFO] NigguhPlease123 issued server command: /spawn
    2013-04-09 16:52:36 [INFO] Seanjc1 issued server command: /bal
    2013-04-09 16:52:36 [INFO] dumbbo314 issued server command: /tpa ski
    2013-04-09 16:52:37 [INFO] FactionChat REPO: Mr_Hippa: Nope!
    2013-04-09 16:52:38 [INFO] longdoggasbag[/108.43.137.221:49732] logged in with entity id 1344718 at ([world] 33.440518103640784, 140.0, 805.4258259128271)
    2013-04-09 16:52:39 [INFO] *Rebellion [Diviner] Medic_24_7 [Gold]: Sean
    2013-04-09 16:52:41 [INFO] KlauberD lost connection: disconnect.quitting
    2013-04-09 16:52:42 [INFO] *boss [Gangster] boy1660: when you frisck someone you take crops you need a stick
    2013-04-09 16:52:43 [INFO] *Rebellion [Diviner] Medic_24_7 [Gold]: You're lagging
    2013-04-09 16:52:43 [INFO] FactionChat REPO: Mr_Hippa: That's why I burn the incoming more
    2013-04-09 16:52:43 [INFO] *Bangerang [Junkie] Seanjc1: ya medic?
    2013-04-09 16:52:44 [INFO] There are 27 out of maximum 100 players online.
    2013-04-09 16:52:44 [INFO] Connected players: Alex, boy1660, [AFK]brosofbossness, ClockMan02, Dark [Assassin], dumbbo314, Flip3285, HannahGrace14, JasonHaxCraft, ktownyy, longdoggasbag, Madcel, Medic_24_7 [Gold], Mr_Hippa, NigguhPlease123, peterred1999 [Iron], Redeemed_Sinner, Redwoodzz, Rubiknub [Diamond], Sarcasm [Emerald], Seanjc1, Sh4dowW4tcher, skiboy314, slash36, Tothewillow, tritium786, Zuccaro777
    2013-04-09 16:52:45 [INFO] [PLAYER_COMMAND] NigguhPlease123: /f c f
    2013-04-09 16:52:45 [INFO] Zuccaro777 lost connection: disconnect.quitting
    2013-04-09 16:52:46 [INFO] FactionChat Ethyil: *NigguhPlease123: DARK
    2013-04-09 16:52:47 [INFO] FactionChat Ethyil: *NigguhPlease123: SKYPE BRO
    2013-04-09 16:52:48 [INFO] FactionChat Ethyil: *NigguhPlease123: i
    2013-04-09 16:52:48 [INFO] skiboy314 issued server command: /tpaccept
    2013-04-09 16:52:49 [INFO] FactionChat REPO: tritium786: lol, whoose reidbold?
    2013-04-09 16:52:49 [INFO] *Bangerang [Junkie] Seanjc1: no im not medic
    2013-04-09 16:52:49 [INFO] longdoggasbag issued server command: /warp tree
    2013-04-09 16:53:27 [INFO] ktownyy lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] *Bangerang [Junkie] Seanjc1: yup, lagging
    2013-04-09 16:53:27 [INFO] *Bangerang [Junkie] Seanjc1: now i think i am though...
    2013-04-09 16:53:27 [INFO] Redwoodzz lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] slash36 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] brosofbossness lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] boy1660 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] JasonHaxCraft lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] Seanjc1 lost connection: disconnect.endOfStream
    2013-04-09 16:53:27 [INFO] peterred1999 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] Redeemed_Sinner lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] DarkAssassin604 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] dumbbo314 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] skiboy314 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] rubikscuber7766 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] HannahGrace14 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] Flip3285 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] Alex8120 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] NigguhPlease123 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] ClockMan02 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] Spreitzer96 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] Mr_Hippa lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] Medic_24_7 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] tritium786 lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] Tothewillow lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] Sh4dowW4tcher lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] Madcel lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] longdoggasbag lost connection: disconnect.genericReason
    2013-04-09 16:53:27 [INFO] /108.43.137.221:49749 lost connection
    2013-04-09 16:53:27 [INFO] /98.28.64.211:51909 lost connection
    2013-04-09 16:53:27 [INFO] /98.28.64.211:51910 lost connection
    2013-04-09 16:53:27 [INFO] /108.249.180.234:52696 lost connection
    2013-04-09 16:53:27 [INFO] /98.28.64.211:51912 lost connection
    2013-04-09 16:53:27 [INFO] /98.28.64.211:51908 lost connection
    2013-04-09 16:53:27 [INFO] /108.249.180.234:52678 lost connection
    2013-04-09 16:53:27 [INFO] /67.87.223.229:52235 lost connection
    2013-04-09 16:53:27 [INFO] /67.87.223.229:52241 lost connection
    2013-04-09 16:53:27 [INFO] /98.28.64.211:51911 lost connection
    2013-04-09 16:53:27 [INFO] /99.139.73.243:52294 lost connection
    2013-04-09 16:53:27 [INFO] /75.80.231.108:63332 lost connection
    2013-04-09 16:53:27 [INFO] /75.130.209.240:61105 lost connection
    2013-04-09 16:53:27 [INFO] /67.219.69.88:50277 lost connection
    2013-04-09 16:53:27 [INFO] /76.106.233.77:49864 lost connection
    2013-04-09 16:53:27 [INFO] /98.71.16.213:55144 lost connection
    2013-04-09 16:53:27 [INFO] /67.219.69.88:50283 lost connection
    2013-04-09 16:53:27 [INFO] /99.139.73.243:52299 lost connection
    2013-04-09 16:53:27 [INFO] /69.62.200.196:49455 lost connection
    2013-04-09 16:53:27 [INFO] /72.175.69.226:3682 lost connection
    2013-04-09 16:53:27 [INFO] /72.175.69.226:3676 lost connection
    2013-04-09 16:53:27 [INFO] /24.125.94.198:54402 lost connection
    2013-04-09 16:53:27 [INFO] /67.87.223.229:52247 lost connection
    2013-04-09 16:53:27 [INFO] /71.131.1.65:53687 lost connection
    2013-04-09 16:53:27 [INFO] /76.105.49.84:49925 lost connection
    2013-04-09 16:53:27 [INFO] /108.43.137.221:49755 lost connection
    2013-04-09 16:53:27 [INFO] xpresslead [/108.249.180.234:52683] lost connection
    2013-04-09 16:53:27 [INFO] /67.219.69.88:50267 lost connection
    2013-04-09 16:53:27 [INFO] /99.139.73.243:52284 lost connection
    2013-04-09 16:53:27 [INFO] /76.106.233.77:49855 lost connection
    2013-04-09 16:53:27 [INFO] /99.139.73.243:52292 lost connection
    2013-04-09 16:53:27 [INFO] /74.110.172.247:51492 lost connection
    2013-04-09 16:53:27 [INFO] /99.139.73.243:52295 lost connection
    2013-04-09 16:53:27 [INFO] /99.142.49.194:60323 lost connection
    2013-04-09 16:53:27 [INFO] /99.104.166.101:50902 lost connection
    2013-04-09 16:53:27 [INFO] /71.207.98.79:50155 lost connection
    2013-04-09 16:53:27 [INFO] /172.9.229.213:59002 lost connection
    2013-04-09 16:53:27 [INFO] CONSOLE: Enabled level saving..
    2013-04-09 16:53:27 [INFO] CONSOLE: Forcing save..
    2013-04-09 16:53:27 [INFO] CONSOLE: Save complete.
    2013-04-09 16:53:27 [INFO] There are 0 out of maximum 100 players online.
    2013-04-09 16:53:27 [INFO] Connected players:
    2013-04-09 16:53:28 [INFO] Spreitzer96[/75.5.70.135:54198] logged in with entity id 1345122 at ([world] 2522.1601769358545, 76.0, 18265.112438693686)
    2013-04-09 16:53:30 [INFO] boy1660[/72.175.69.226:3699] logged in with entity id 1345471 at ([world] 623.6913884099524, 67.0, 949.9590246511151)
    2013-04-09 16:53:30 [INFO] ktownyy[/24.125.94.198:54405] logged in with entity id 1345568 at ([world] 7955.525837616268, 67.0, -8195.312733070936)
    2013-04-09 16:53:30 [INFO] dumbbo314[/75.130.209.240:61126] logged in with entity id 1345760 at ([world] 121.25780330264858, 132.0, 786.4656856451066)
    2013-04-09 16:53:31 [INFO] tritium786[/99.142.49.194:60329] logged in wit


    As you can see there is absolutely nothing there! So after reading a bit, some posts told me that it may have to do with the network connection. I contacted my host and they've told me everything seems to be fine on their end.

    So now here comes the data. Normally I know many of you would ask to see plugins, server specs, or whatnot, so here it is.

    Plugin List:
    Show Spoiler

    Announcer
    Buycraft
    ClearLag
    CombatTag
    Commander
    Enjin Minecraft Plugin
    Essentials
    Factions
    FriskStick (Currently disabled; thought this was causing error)
    GroupManager
    LWC
    MasterPromote
    MotdManager
    NoCheatPlus
    PlayerHeads
    Referral
    SignShop
    SimpleHelpTickets
    SmokeTrail
    Votifier
    VoxelSniper (Currently disabled)
    WorldBorder
    WorldEdit
    WorldGuard
    floAuction


    Server Specs:
    Show Spoiler

    Intel Xeon Quad Core
    E3-1230 (V-0113) - Phoenix, AZ
    32GB ECC DDR3 RAM
    2x 128GB SSD Drives.
    10TB (1Gbs Uplink)
    CentOS


    I pay a lot for this server, and our playerbase is starting to average mid-60s and this is really going to impact my playerbase. To anyone that can help out, I'm eternally greatful. And thanks to all you who try to figure this out!

    Hope to atleast have some motivational replies instead of having to.. I don't even know what I'm going to do at this point.

    Everyone have a good day :)
     
    FateMC, Apr 9, 2013
    #1
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