[ADMN/GEN/TP] OKModTickets v1.0.2 - Support ticket system for Bukkit [1.0.0-R1]

OM - OKModTickets​

by Kalman Olah​

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Latest version: 1.0.2 ( Download )​

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Would you like to buy me a drink? some useless stuff from Amazon? a car?​

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What is OKModTickets?​

OKModTickets is a simple support ticket system for Bukkit. It allows player to submit tickets, should they be experiencing issues. OKModTickets features a workflow system, some built-in teleportation commands, permissions nodes for everything, and ticket cooldowns.​

OKModTickets supports Permissions, PermissionsEX, GroupManager and bukkit's permissions.​

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Where can I download it?​

The latest version of OKModTickets can always be found here.​

The full URL is: http://kalmanolah.net/files/dl.php?id=OKModTickets&ver=latest .​

Additionally, OKModTickets comes with an auto-updater which will download updates to the /plugins/OKModTickets/update/ folder.​

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How do I set it up?​

After you've extracted the .jar to your server's /plugins/ directory and have restarted your server OKModTickets will generate a config.yml file, which can be found in the /plugins/OKModTickets/ directory.​

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Example config.yml:​

Code:

play-time-required-to-submit-ticket-in-minutes: '1440'
cooldown-time-in-minutes: '10'
enable-anonymous-stat-tracking: 'true'
default-ticket-tier: Default
ticket-tiers:
    Default:
        node: okmodtickets.tier.default
    Mod:
        node: okmodtickets.tier.mod
    Admin:
        node: okmodtickets.tier.admin

Explanation:​

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How do I use OKModTickets?
List of commands and permissions nodes:

Misc:
Check out the source code on GitHub at:
https://github.com/kalmanolah/OKModTickets

Changelog:
Version 1.0.2

• Bugfixes to configuration class.

Version 1.0.1

• Minor update to permissions Check.
• Ignored deprecation warnings.

Version 1.0.0

• First public release.

 

Hmm interesting: D Soon I will be testing: D

 

Here's an IMGUR gallery with pictures of the system in action.
http://imgur.com/a/9lXxU

 

might have to check this out.. been using modtrs

 

Good Plugin, i Really like this.

 

Awesome, this is going to help out on my server a lot!

 

Version 1.0.1

• Minor update to permissions Check.
• Ignored deprecation warnings.

 

Version 1.0.2

• Bugfixes to configuration class.

 

Really digging this screenshot.

Anyways, when my server gets larger I'll use this. No point in using it for 15 players.

 

Yeah, sorry, didn't want to put any names in there .

 

Approved

 

Thank you kindly .

 

Using Permissionsbukkit.
permissions given: superpermbridge.okmodtickets.ticket: true
"You do not have permission to do this."

Fixed. But now it says you cannot make a ticket?

 

you probably don't meet the "play time required" requirement. Set that to about "1" in the config .

 

Alright now I'm getting internal errors on almost everything except /ta reload

 

Could you post your config, bukkit version and permissions plugin/version please?
Just to be sure, try deleting the config and database files, and restarting your server .

 

ok, after deleting and restarting everything here is what I get:
@Kalman Olah
Error:

Code:

29.10 19:34:54 [Server] INFO Caused by: java.lang.NullPointerException
29.10 19:34:54 [Server] INFO     at net.minecraft.server.ThreadServerApplication.run(SourceFile:417)
29.10 19:34:54 [Server] INFO     at net.minecraft.server.MinecraftServer.run(MinecraftServer.java:374)
29.10 19:34:54 [Server] INFO     at net.minecraft.server.MinecraftServer.h(MinecraftServer.java:471)
29.10 19:34:54 [Server] INFO     at net.minecraft.server.NetworkListenThread.a(SourceFile:108)
29.10 19:34:54 [Server] INFO     at net.minecraft.server.NetServerHandler.a(NetServerHandler.java:92)
29.10 19:34:54 [Server] INFO     at net.minecraft.server.NetworkManager.b(NetworkManager.java:226)
29.10 19:34:54 [Server] INFO     at net.minecraft.server.Packet3Chat.a(Packet3Chat.java:33)
29.10 19:34:54 [Server] INFO     at net.minecraft.server.NetServerHandler.a(NetServerHandler.java:715)
29.10 19:34:54 [Server] INFO     at net.minecraft.server.NetServerHandler.chat(NetServerHandler.java:722)
29.10 19:34:54 [Server] INFO     at net.minecraft.server.NetServerHandler.handleCommand(NetServerHandler.java:757)
29.10 19:34:54 [Server] INFO     at org.bukkit.craftbukkit.CraftServer.dispatchCommand(CraftServer.java:355)
29.10 19:34:54 [Server] INFO     at org.bukkit.command.SimpleCommandMap.dispatch(SimpleCommandMap.java:163)
29.10 19:34:54 [Server] INFO     at org.bukkit.command.PluginCommand.execute(PluginCommand.java:42)
29.10 19:34:54 [Server] INFO org.bukkit.command.CommandException: Unhandled exception executing command 'ticket' in plugin OKModTickets v1.0.2
29.10 19:34:54 [Server] SEVERE null

Config:

Code:

play-time-required-to-submit-ticket-in-minutes: '1'
cooldown-time-in-minutes: '10'
enable-anonymous-stat-tracking: 'true'
default-ticket-tier: Default
ticket-tiers:
  Default:
    node: okmodtickets.tier.default
  Mod:
    node: okmodtickets.tier.mod
  Admin:
    node: okmodtickets.tier.admin

Permissions: I got this part working...

Bukkit Version: 1337

 

Could you post the full error? Your part does not mention what function caused it specifically .

 

@Kalman Olah
Of course. Give me one sec

EDIT: I hope this is what you are looking for

Code:

29.10 20:59:03 [Server] INFO     ... 12 more
29.10 20:59:03 [Server] INFO     at org.bukkit.command.PluginCommand.execute(PluginCommand.java:40)
29.10 20:59:03 [Server] INFO     at me.kalmanolah.om.OKCmd.onCommand(OKCmd.java:309)
29.10 20:59:03 [Server] INFO     at me.kalmanolah.om.OKmain.CheckPermission(OKmain.java:104)
29.10 20:59:03 [Server] INFO     at com.platymuus.bukkit.permcompat.PermissionHandler.has(PermissionHandler.java:48)
29.10 20:59:03 [Server] INFO     at com.platymuus.bukkit.permcompat.PermissionHandler.internalHasPermission(PermissionHandler.java:27)
29.10 20:59:03 [Server] INFO Caused by: java.lang.NullPointerException
29.10 20:59:03 [Server] INFO     at net.minecraft.server.ThreadServerApplication.run(SourceFile:417)
29.10 20:59:03 [Server] INFO     at net.minecraft.server.MinecraftServer.run(MinecraftServer.java:374)
29.10 20:59:03 [Server] INFO     at net.minecraft.server.MinecraftServer.h(MinecraftServer.java:471)
29.10 20:59:03 [Server] INFO     at net.minecraft.server.NetworkListenThread.a(SourceFile:108)
29.10 20:59:03 [Server] INFO     at net.minecraft.server.NetServerHandler.a(NetServerHandler.java:92)
29.10 20:59:03 [Server] INFO     at net.minecraft.server.NetworkManager.b(NetworkManager.java:226)
29.10 20:59:03 [Server] INFO     at net.minecraft.server.Packet3Chat.a(Packet3Chat.java:33)
29.10 20:59:03 [Server] INFO     at net.minecraft.server.NetServerHandler.a(NetServerHandler.java:715)
29.10 20:59:03 [Server] INFO     at net.minecraft.server.NetServerHandler.chat(NetServerHandler.java:722)
29.10 20:59:03 [Server] INFO     at net.minecraft.server.NetServerHandler.handleCommand(NetServerHandler.java:757)
29.10 20:59:03 [Server] INFO     at org.bukkit.craftbukkit.CraftServer.dispatchCommand(CraftServer.java:355)
29.10 20:59:03 [Server] INFO     at org.bukkit.command.SimpleCommandMap.dispatch(SimpleCommandMap.java:163)
29.10 20:59:03 [Server] INFO     at org.bukkit.command.PluginCommand.execute(PluginCommand.java:42)
29.10 20:59:03 [Server] INFO org.bukkit.command.CommandException: Unhandled exception executing command 'ticket' in plugin OKModTickets v1.0.2
29.10 20:59:03 [Server] SEVERE null

 

There is no reason for you to be getting that error. I suggest you make sure the default tier in the config actually exists, and do a full restart.

 

@Kalman Olah

Alright

 

Everytime I try to use a command, I get Usage: (the command I tried to use)

like,

"Usage: /ticket"

How could I fix this?

 

The plugin failed to actually start up. Check your startup log and post the error .

 

This plugin made my server have 110% CPU on the process and crashed it; I removed it 5%... Think there may be a problem with it. CB 1337

 

Working just fine on a server that regularly has about ~100 people online at once. Post your startup log, something must've gone wrong.

 

Came across a bug I think with /ta list.

Moderators have the permissions:
- okmodtickets.view
- okmodtickets.move
- okmodtickets.to
- okmodtickets.claim
- okmodtickets.unclaim
- okmodtickets.close

Admins have the permission:
- okmodtickets.*

Doing /ta list works for Admins but not Moderators and gives the error in the console:

Code:

23:59:02 [WARNING] [OKModTickets] [SQLite] Error at SQL Query: [SQLITE_ERROR] SQL error or missing d
atabase (near "LIMIT": syntax error)
23:59:02 [SEVERE] null
org.bukkit.command.CommandException: Unhandled exception executing command 'ta' in plugin OKModTicke
ts v1.0.2
        at org.bukkit.command.PluginCommand.execute(PluginCommand.java:42)
        at org.bukkit.command.SimpleCommandMap.dispatch(SimpleCommandMap.java:163)
        at org.bukkit.craftbukkit.CraftServer.dispatchCommand(CraftServer.java:355)
        at net.minecraft.server.NetServerHandler.handleCommand(NetServerHandler.java:757)
        at net.minecraft.server.NetServerHandler.chat(NetServerHandler.java:722)
        at net.minecraft.server.NetServerHandler.a(NetServerHandler.java:715)
        at net.minecraft.server.Packet3Chat.a(Packet3Chat.java:33)
        at net.minecraft.server.NetworkManager.b(NetworkManager.java:226)
        at net.minecraft.server.NetServerHandler.a(NetServerHandler.java:92)
        at org.getspout.spout.SpoutNetServerHandler.a(SpoutNetServerHandler.java:501)
        at net.minecraft.server.NetworkListenThread.a(SourceFile:108)
        at net.minecraft.server.MinecraftServer.h(MinecraftServer.java:471)
        at net.minecraft.server.MinecraftServer.run(MinecraftServer.java:374)
        at net.minecraft.server.ThreadServerApplication.run(SourceFile:417)
Caused by: java.lang.NullPointerException
        at me.kalmanolah.om.OKFunctions.getTickets(OKFunctions.java:129)
        at me.kalmanolah.om.OKCmd.onCommand(OKCmd.java:130)
        at org.bukkit.command.PluginCommand.execute(PluginCommand.java:40)
        ... 13 more

Bukkit is b1337 and OKModTickets is 1.0.2. Any insight into this is appreciated

Edit: Oh yeah, same thing happens with /ticketadmin.

Code:

org.bukkit.command.CommandException: Unhandled exception executing command 'ticketadmin' in plugin OKModTickets v1.0.2

 

They need to have one of the ticket tier permissions.

 

Can't believe I missed that. Thank you very much

 

Very nice, it works great!

Unlike every other petition plugin there is out.

 

Gonna try it out! Great plugin so far!